Privacy Policy
How we handle your personal information at Precision Path Spray Foam
Effective Date: 1 January 2026
Precision Path Spray Foam has been removing spray foam insulation across London since 2022. When you call us, fill in a form on our website, or book a survey, you share personal information with us. This policy explains what we collect, why we collect it, who we share it with, and the rights you have over it. We keep it plain and simple, because that is how we like to work.
Information We Collect
We collect the details you give us when you get in touch. That includes your name, phone number, email address, and the address of the property where you need spray foam removed. If you send photos of your loft, roof space, or foam, we collect those too.
When you use our website, we collect basic technical information such as your IP address, browser type, the pages you visit, and how long you stay. This helps us understand what people are looking for and keep the site running properly.
How We Use Information
We use your details to answer your enquiry, arrange a survey, provide a quote, and carry out the spray foam removal work you have asked for. We also use them to send you updates about your job and to take payment.
We keep records of the work we do at your property so we can honour our workmanship warranty and deal with any questions that come up later. With your consent, we may send you occasional news or offers, and you can opt out at any time.
Cookies and Tracking
Our website uses cookies to remember your preferences and to see how visitors move around the site. Cookies are small text files stored on your device. They do not identify you by name, but they do help us improve the site.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you turn cookies off, some parts of the site may not work as well.
Analytics and Third-Party Tools
We use analytics tools to understand how many people visit our site, which pages are popular, and where visitors come from. These tools collect information in an anonymised form and help us make better decisions about our content and services.
We may also use third-party services for things like online booking, payment processing, and email updates. These providers only see the information they need to do their job, and they are required to keep it secure.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted suppliers who help us run our business, such as payment processors, email providers, and our accountants. They are bound by contract to protect your data and use it only for the purpose we specify.
We may disclose your information if the law requires it, or if we need to protect our rights, property, or safety, or that of our customers or others. This includes sharing information with the police or other authorities where necessary.
Data Retention
We keep your personal information for as long as we need it to provide our services and meet our legal obligations. For customer job records, this usually means seven years after the work is completed, so we can deal with any warranty claims or tax requirements.
If you have signed up for marketing emails, we keep your details until you unsubscribe or ask us to delete them. After that, we remove them from our active systems.
Data Security
We take the security of your information seriously. We use appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. This includes keeping our devices and accounts password-protected and limiting access to your data to team members who need it to do their jobs.
No method of transmission over the internet is completely secure, but we work hard to keep your details safe and review our practices regularly.
Your Rights
You have the right to ask us what personal information we hold about you, to have it corrected if it is wrong, and to request that we delete it. You can also ask us to restrict how we use it or to object to certain processing.
If you have given us consent to use your data for marketing, you can withdraw that consent at any time. To exercise any of these rights, just contact us using the details below. We will respond within one month.
Children's Privacy
Our services are designed for homeowners and businesses, not for children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has given us their details, please contact us and we will delete them promptly.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to check back occasionally so you always know how we handle your information.